Refund Policy

Return & Refund Policy 

Customers have 14 days from receiving their order to initiate a return.

Once the goods are returned, you will be entitled to receive a refund. We are not able to refund or exchange items that appear to have been worn, washed, or are not in original condition.

• All returned items must be unworn, unwashed, and complete with original tags and/or packaging if applicable.
• We are not responsible for the return shipping costs of the items.
• All Items must be in an original, resalable condition.
• Please ensure all returned items are well packaged so as not to be damaged in the post.

How do I create a return?

You can create a return by emailing info@coopskicks.co.uk or contacting @coopskicksuk on instagram. Please also make a note of your order number, and your reason for returning.

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, your refund will be processed and a credit will automatically be applied to the original method of payment, within 10 working days.